What is Managed Endpoint Detection & Response (MEDR)? 

Managed Endpoint Detection and Response is a managed (technology + service), advanced cybersecurity platform offering a range of advantages to healthcare organizations looking to harden their security posture, meet compliance and cyber insurance requirements, and better safeguard patient data.

Endpoint Protection: PatientLock MEDR protects “endpoints”, or things like desktop and laptop computers, mobile devices, and servers, utilizing behavior-based detection and response mechanisms. It effectively identifies and stops threats, including malware, ransomware, and advanced persistent threats (APTs).

AI-Driven Threat Detection: MEDR harnesses the power of artificial intelligence (AI) and machine learning (ML) algorithms to detect and respond to evolving cyber threats that pose significant risk to data security and patients. It excels at real-time identification of malicious activities, detecting previously unknown threats, as well as automatically responding to security incidents. To a healthcare organization, that means MEDR significantly reduces the risk of a successful attack occurring.

Autonomous Response: Autonomous MEDR response capabilities contain and remediate threats within your environment without immediate human intervention. It swiftly isolates compromised endpoints, blocks malicious processes, and can even reverse (or “roll-back”) any unauthorized changes made, effectively minimizing the impact of a cyberattack and reducing incident response time.

Proactive Threat Hunting and Investigation: MEDR offers advanced threat hunting and investigation capabilities, empowering Security Operations teams to proactively search for indicators of compromise (IOCs) and identify potential threats. It provides detailed visibility into endpoint activities, while also facilitating thorough investigation and analysis of security incidents.

Centralized Management: PatientLock’s MEDR platform provides a centralized management console, allowing our (or your) security team(s) to seamlessly monitor and manage security across all endpoints from a single interface. A centralized management console simplifies the deployment of healthcare-specific security policies, enables real-time monitoring of critical systems, and offers comprehensive reporting and analytics for enhanced visibility into an organization’s overall security posture.

Adaptable to Any Healthcare Environment: PatientLock MEDR is designed to be adaptable and scalable to meet the unique needs of any healthcare organization, regardless of size. Whether you operate a small medical practice or run the SOC (Security Operations Center) in a health system or IDN, MEDR can be efficiently deployed and managed, ensuring consistent protection for all endpoints while adapting to the ever-evolving threat landscape.

24/7 Cybersecurity: Healthcare is one of the most targeted sectors, which makes around-the-clock, uninterrupted protection essential. MEDR offers 24/7 support to assist healthcare customers in deploying, configuring, and maintaining their cybersecurity infrastructure. In the event of a security incident, PatientLock security analysts respond to, and neutralize threats on your behalf, 24x7x365.

The Question We Hear the Most:

Does MEDR replace Anti-Virus (AV) tools already in place?

The answer to that question is specific to each organization’s environment. MEDR can either replace or complement existing AV solution. If your IT team is comfortable with an existing AV solution and they’re not facing issues managing or monitoring it, there’s really no harm in maintaining the status quo. Having said that, if your IT team does experience challenges in (proactively) supporting an existing anti-virus solution, MEDR can seamlessly take its place, allowing IT professionals to focus on other critical tasks.