Staff Awareness, HIPAA, & Phishing Training
Security Awareness & Phishing Training
PatientLock’s Security Awareness Training and Phishing Testing service utilizes best-in-class KnowBe4 to combine continuous training and simulated testing of users, while satisfying regulatory compliance such as HIPAA, PCI, and SOX mandates.
In addition to KnowBe4, the PatientLock security awareness training program is built specifically to satisfy healthcare regulatory and compliance requirements for awareness training. Our services are constantly updated to ensure your users are being exposed to the latest phishing techniques, and training content is customized for different at-risk groups such as privileged users, physicians and staff, executives, and IT-resources.
We integrate current threat intelligence and real-time attack profiles into training and testing based on the most current social engineering tactics being used by attackers. Our “real-life” social engineering tests (hacks) are performed throughout the year and simulate the real tactics and techniques hackers are leveraging, exposing users to real life scenarios in a simulated environment
before falling victim to real threats.
PatientLock experts will help you build a custom security awareness training program that considers desired testing frequency, internal department factors, risk profiles and any custom tests specific to your healthcare organization.
PatientLock manages the entire security awareness program to
Work with the customer to develop a custom security awareness training schedule
Build an Interactive training program from over 100 different online courses
Work with customers to post policies that need annual sign offs
Provide a training portal for users to log in and track training progress
Administer Monthly/Quarterly security topic of the month campaigns
Work with customers to send reminders to users who are delinquent on training
Provide content like posters and signs that can be displayed in breakrooms
Run special events around Security Awareness month in October
PatientLock manages the entire social engineering program to include:
Work with the customer to develop and initial test schedule
Perform initial onboarding and user setup
Provide a baseline of user security awareness testing to help measure the current state of security awareness
Perform initial validation testing of your email security controls
Incorporate industry threat intel, tactics, and trends into a custom quarterly phishing campaign
Administer quarterly phishing simulation tests
Provide reinforcement training to any failed users that failed testing
Provide reports and dashboards specific to testing outcomes
Hold quarterly review sessions with the customer to assess testing metrics
Perform quarterly performance reviews and provide suggested program improvements
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