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Terms of Use

 

PatientLock 

Website Terms of Use

Last Updated: October 23, 2024

Welcome to the PatientLock website. We are happy you are here, and we hope you will return often. However, in order for you to use our site, you must adhere to our Terms (defined and set forth below). Please review the below Terms, and, if you cannot abide by them, you are not allowed to continue to use our site. 

  • Acceptance of our Terms

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT WANT TO, OR OTHERWISE CANNOT, AGREE TO THESE TERMS, YOU MUST STOP ACCESSING THE WEBSITE AND YOU CAN NO LONGER ACCESS OR USE THE WEBSITE.

  • Overview of our Terms
  • This website is operated by PatientLock, LLC and its affiliates. 
  • The terms “we,” “us,” and “our” refer to PatientLock, LLC. 
  • The use of our website (www.patientlock.net) is subject to these Website Terms of Use, and as amended from time to time (the “Terms”). 
  • The Terms are to be read together by you with any terms, conditions or disclaimers otherwise set forth on our website. 
  • These Terms should be read in conjunction with our Privacy Policy. 
  • Please review the Terms carefully. 
  • These Terms apply to all users of our website, including without limitation, users who are browsers, clients, suppliers, vendors and/or others that contribute any content to our website. 
  • If you access and use this website, you accept and agree to be bound by and comply with the Terms, our Privacy Policy, and any other terms and conditions set forth on our website related to its use and your access. 
  • If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website or use any of our website’s services.
  • Intellectual Property

Copyright

The entire content included in this website, including but not limited to text, graphics or code, is copyrighted as a collective work under the United States and other copyright laws, and is the property of PatientLock, LLC. The collective work includes works that are licensed to PatientLock, LLC. 

Copyright 2019-2024, PatientLock, LLC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this website for the sole purpose of placing an order with PatientLock or purchasing PatientLock, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with PatientLock, LLC or to purchase PatientLock, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by PatientLock, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of PatientLock, LLC used on the site are trademarks or registered trademarks of PatientLock, LLC.

  • How You Can and Can’t Use our Website

You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. 

By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract.

You agree to not use our website to conduct any activity that would constitute a civil or criminal offense or violate any law. 

You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems.

You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

We grant you a limited license to access and use our website, including to display, copy, distribute and download its content, only for your personal, non-commercial use and provided that you do not modify the website, its content, or any copyright or other proprietary notices. This license terminates automatically if you breach any of these terms and conditions of use. Upon termination, you must immediately destroy all copies in your possession.

Unauthorized use of our website or any content may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Except as expressly authorized above, you may not copy, modify, distribute, download, display, transfer, post or transmit the website or its content in any form without our prior written permission.

The following activities are also expressly prohibited without our prior written permission: any non-personal or commercial use; use of any robot, spider, other automatic device, or manual process to monitor or copy our website or any of its content; “mirroring” our website or any content on any other server; collection or use of product listings, descriptions, or prices for a supplier of competitive or comparable products; and any action that imposes an unreasonable or disproportionately large load on our website or otherwise interferes with its functioning.

  • General Conditions 

We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes.

You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

We reserve the right to terminate or suspend your access to all or part of our website immediately and at any time for any or no reason, including any violation of these Terms.

  • Assessments Provided on our Website

PatientLock may offer free, limited cybersecurity-related assessments (whether titled as a “Self-Assessment Survey” or otherwise) on our website for current or prospective clients. These assessments are offered by PatientLock at no cost and are provided for informational purposes only (as a service to provide clients or prospective clients with a general understanding of their current state of cybersecurity maturity). These assessments, and any related reports, are provided without any sort of guarantees or warranties, and PatientLock and has no liability in relation to these assessments or reports, including, without limitation, how you decide to use the assessment and generated reports and any actions you take, or do not take, in relation thereto. The assessments and generated reports do not provide any sort of compliance with federal, state, or local, laws, or any cybersecurity frameworks.

By taking the assessment, you give PatientLock the right to use your information (which may include your name, email address, phone number, and assessment input and output) in order to perform the assessment, provide you with results, and reach out to you in order to discuss these results. In response to the results, PatientLock may also provide suggestions on cybersecurity products and services that it believes may be of assistance to you.

After taking the assessment, if you wish to no longer be contacted by PatientLock or receive future marketing information, you may contact us and notify us of this.

  • Links to Third-Party Websites

Links from, or to, websites outside our website are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

  • Use of Comments, Feedback, and Other Submissions

You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.

You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content, or to respond to any Content.

You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.

We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.

  • Your Personal Information

Please see our Privacy Policy to learn additional details about how we may collect, use, and share your personal information.

  • Pricing Information and Availability of Products/Services

To the extent we include any products or services on our website, which may or may not include pricing information, we reserve the right to make adjustments to pricing and/or any products and services, for any reason including, without limitation, changing market conditions, product/service discontinuation, product/service unavailability, supplier price changes, and errors in advertisements. To the extent orders are allowed through our website, any orders are subject to product/service availability and the availability of sufficient personnel to perform any services. Therefore, we cannot guarantee that we will be able to fulfill all customer orders. If services are being performed on a time and materials basis, any estimates provided are estimates and are for planning purposes only.

  • Errors and Omissions

Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.

We do not undertake to update, modify or clarify information on our website, except as required by law.

  •  Disclaimer and Limitation of Liability

You assume all responsibility and risk with respect to your use of our website (which includes, without limitation, any content provided on our website, assessments, surveys, or any other way in which you engage with our website and provide, or receive, information), which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed, or received, from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.

The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website or any information you receive or disclose to/from our website.

In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages.

Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.

  • Indemnification 

You agree to defend, indemnify, and hold us, and our affiliates, along with our and their respective directors, officers, agents, contractors, and employees, harmless, against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.

  • For Use in the United States

Our website is controlled and operated by PatientLock from its offices within the United States. We do not represent that our website is appropriate or available for use elsewhere, and access to our website from locations where its contents are illegal is not authorized. If you access our website from outside the United States, you do so on your own initiative, at your own risk, and you are responsible for compliance with local laws. You may not use our website or export or re-export the materials, software or services contained on or made available through our website in violation of United States export laws and regulations.

  • Entire Agreement

The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.

  • Waiver

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.

  • Headings

Any headings and titles herein are for convenience only.

  • Severability

If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

  • Governing Law

Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services set forth on our website will be resolved in accordance with the laws of the State of Kansas without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the State of Kansas in Johnson County, Kansas.

You irrevocably consent to the exclusive jurisdiction and venue of such courts.

  • Additional Details, Contact Information, Questions, or Concerns
  • PatientLock, LLC is a Kansas limited liability company. 
  • You may contact us using any of the means below:
    • You may send us mail to our main business address: 9393 W. 110th Street, Ste. 500, Overland Park, KS 66210. 
    • You may email any questions, comments and feedback to us at notices@patientlock.net. 
    • You may also call us at 866-938-4250
  • These Terms were last updated on: October 23, 2024.