PatientLock Insights & Resources

Penetration Testing: What It Is and Why Your Organization Needs It

By Jim Ford, CEO of PatientLock and Ryan Sanders, Chief Information Security Officer

PatientLock Blog

Penetration testing, often referred to as a pentest, is a critical cybersecurity assessment where a qualified expert simulates a real-world cyberattack to identify vulnerabilities in an organization’s IT infrastructure. In today’s threat landscape—driven by ransomware, phishing, and supply chain attacks—penetration testing has become a required control under many healthcare cybersecurity frameworks, including HIPAA, NIST Cybersecurity Framework (CSF), MIPS, and cyber insurance underwriting guidelines. A penetration test provides a comprehensive evaluation of your organization’s attack surface, uncovering vulnerabilities in systems, applications, and even employee behavior through simulated phishing and social engineering.

As healthcare and other industries rely more heavily on digital platforms, the protected health information (PHI) and sensitive data stored within these systems have become prime targets for threat actors. Penetration testing replicates the tactics of malicious hackers, helping organizations identify security gaps and remediate them before they are exploited. With compliance audits and cyber incidents on the rise, the question for most organizations is not whether to test—but how often and how deeply.

Does My Organization Need Penetration Testing?

Every organization, regardless of size, faces increasing cybersecurity threats. While large healthcare providers and enterprise networks may make headlines, small and mid-sized practices are frequently targeted, especially those with limited IT budgets or third-party vendor dependencies. Regulatory mandates and cyber insurance policies now often require annual or biannual penetration tests as part of a comprehensive risk management strategy.

For example, the Payment Card Industry Data Security Standard (PCI DSS) under requirement 11.3 demands regular penetration testing for any organization handling cardholder data. Similarly, HIPAA’s Security Rule and frameworks like the NIST CSF and MIPS Security Measures require proactive security evaluations to safeguard electronic PHI. Even when penetration testing isn’t explicitly mandated, most regulations expect organizations to regularly assess and mitigate known vulnerabilities, making penetration testing an essential practice for achieving and maintaining compliance.

The Pros of Penetration Testing

Brings a Proactive Human Perspective

Penetration testing introduces a strategic human element to an organization’s cyber risk management approach. Unlike automated vulnerability scans, human testers use attacker logic and adversarial tactics to identify real-world exploitation paths. This hands-on approach provides nuanced insights, especially useful in detecting zero-day threats, misconfigured APIs, and third-party software vulnerabilities.

Tailored to Regulatory and Organizational Needs

Each healthcare environment is different. Skilled penetration testers understand how to align assessments with your specific compliance landscape—whether it’s HIPAA, MIPS, or a cyber insurance policy’s minimum control set. While automated tools are valuable, testers add a deeper layer of understanding, delivering business-contextualized risk intelligence that automated tools often overlook.

Connects the Dots Between Low-Level Flaws

Automated scanners might flag dozens of isolated, low-severity issues. But attackers don’t think in isolation—they chain exploits together. Penetration testers can identify how minor misconfigurations, or outdated systems could be combined into a serious breach scenario, especially when mapped to frameworks like the MITRE ATT&CK or OWASP Top 10. This capability is crucial for protecting regulated healthcare data and meeting the standards of due diligence in today’s cyber risk environment.\

Delivers Actionable, Audit-Ready Reporting

At the conclusion of a pentest, your organization receives a formal report containing specific findings and remediation guidance, customized to your systems and infrastructure. These reports are not only valuable for internal security teams but can also serve as evidence of due care for regulatory audits, cyber insurance claims, or MIPS security attestations. Unlike generic scanner output, these reports are crafted by experts and mapped to real-world compliance and risk frameworks.